Shipping and Return Policy


  • We offer free shipping on orders over $60
  • Orders will be shipped same day or in one to two days, unless stated otherwise.
  • You will receive an email once your order is shipped with your tracking number.
  • Tracking number will be provided. We are not responsible for lost/stolen scanned packages


We will happily accept returns on new/unworn clothing within 14 calendar days from the date you received the order

  • Again, all returned items must be new and unworn with tags still attached.
  • If any returns do not meet this guideline, you will be contacted and the items will be returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.
  • Returns must be issued as credit to the original form of payment. If this is not possible, returns will be issued as store credit.
  • Damages to items must be reported with in 3 days of receiving the items by emailing with pictures and description of the damage, plus invoice.
  • We do not offer exchanges because we can't guarantee the size you need will be in stock by the time we get your return.
  • Shipping costs are non-refundable. You are responsible for return shipping costs.
  • We highly suggest using a tractable label when sending back your items as we are not responsible for lost or stolen packages.

To return please email first at

Once we contact you back, please ship items to:

Shop Pineapple Curls

25125 Santa Clara St. #E 122

Hayward Ca, 94544